

Leandro Waldvogel has a unique career in the corporate world and a long and diverse international experience. He was a diplomat for the Brazilian Foreign Ministry, worked at the Walt Disney Company in the United States, was an executive for a multinational company, and was a consultant for large companies. Today, he is one of the most recognized experts in the Disney culture of excellence in customer service and management, and corporate storytelling in the Brazilian market. He is a professor of MBAs in Brazil and the United States, and a speaker who has worked in several countries. His lectures use the extraordinary power of storytelling to talk about service, leadership, sales, and innovation. His most recent lecture, “In Each Story, Your Story,” has motivated and inspired thousands of people by showing how each story is, in fact, the story of each one of us. Over the past 10 years, Leandro Waldvogel has been among the best-rated speakers at events and conferences in Brazil and abroad.
.jpg)
THE 'GIFT' OF WORK: DIRECT TO CONSUMER
X-RAY
Format: Lecture from 60 to 120 min.
Target audience: leadership and managers, teams in moments of career transition, human resources, trainees and interns, new employees, corporate conventions.
Topics covered: how technology is rapidly transforming the world of work, the "humanization" of future professions, the "netflixization" of work, each professional is a story, storytelling and how to stand out in the new job market, how to prepare for new work challenges, everyone - without exception - will be content.
There is no limit on participants.
Offered in Portuguese and English.
Lecture developed based on dozens of workshops conducted in Brazil and the United States.
“Direct to Consumer” is set to be one of the big ideas of 2019. In the coming years, those who fail to understand and put this concept into practice may not have much chance of success. Normally associated with services like Netflix and the soon-to-be Disney+, “direct to consumer” is something much broader and deeper, and will affect the entire corporate world. We are all consumers: of jobs, job candidates, ideas, solutions, education, advice, leadership... of products and services. The end of a possible division between the “digital” world and the “other world”, and the increasing elimination of mediators and intermediaries, forces contemporary professionals to carefully and strategically create their “persona”, to establish a direct dialogue with the target audience, to become relevant and “desired”. You don’t need any “futurism” exercise to predict that in this world where access to information and people is practically unlimited, and that Artificial Intelligence - and everything that is in the same boat - will radically transform the world of work, each of us will have to be a “master” of human faculties, be unique and creative, and know how to sell our stories very well in this new and fascinating market. Are you ready for a world in which “direct to consumer” must be the new reality of the job market in which we will all be content?

INNOVATIVE PRESENTATION TECHNIQUES WITH STORYTELLING
X-RAY
Format: Lecture of 90 to 120 minutes; Workshops and Coaching of variable duration.
Target audience: executives and management and leadership positions, sales, marketing, communications, human resources, legal, institutional relations teams.
Topics covered: storytelling for presentations, narrative techniques, content and argument selection, strategic communication, charisma, empathy and authority, relevance, persuasion strategies, connecting with the audience, creating and using slides, posture and voice, personal styles.
Limit of participants varies depending on format.
Offered in Portuguese and English.
Leandro is a Speaker Training coach for executives from companies such as Nestlé, Johnson's, Disney, Novartis; lawyers, diplomats and doctors.
Speaker Training with Storytelling and Extraordinary Presentation Skills 10 EPS10© .
Our exclusive techniques for preparing extraordinary presentations using storytelling and the most modern communication tools and strategies. Offered in lecture, workshop, group or individual coaching format.

IN EVERY STORY, YOUR STORY
X-RAY
Format: Motivational talk lasting 60 minutes to 1h20 minutes.
Target audience: all audiences.
Topics covered: personal power, purpose, success, comfort zone, choices, leadership, achievements.
There is no limit on participants.
Offered in Portuguese and English.
Leandro Waldvogel's latest lecture, a hit with audiences in the United States and clients in Brazil.
“In Each Story, Your Story” is Leandro Waldvogel’s new lecture, which has already been a great success in the United States and among our clients in Brazil. With emotion, fun, reflections and essential lessons for the contemporary world, it is an ideal lecture for all types of audiences at events and corporate meetings.
Using very powerful audiovisual references that are immediately recognizable by everyone, we talk about the need for each person to accept their true value and understand their deepest emotions.
Reconnecting with their curious and creative side, participants reflect on the purpose of their lives, on what is truly important in each individual journey… and how we are all victims of the danger of the comfort zone, which robs us of the power we have to realize our full potential. We reflect on how important it is to recognize that life is made up of many departures, and that only these allow us to embark on new journeys in search of that which will fulfill us, and that, above all, we are the result of our choices: the choice to do nothing, the choice to climb mountains.
And, in the end, we discover that each of us has the power to cross oceans to achieve everything we desire, and that in the power of each individual lies the strength to transform the world around us, achieve extraordinary results and have a fuller and happier life.
“In Each Story, Its Story” shows how, in reality, each of the stories we know and love are our own stories, mirrors of who we are and what we want to be. And it shows how the most important lessons in life have always been right in front of our eyes.
It's a talk that makes us laugh and cry, and reconnects us with the immense power each of us has to make the most of our lives.
CUSTOMER DELIGHT: DISNEY'S SECRET
X-RAY
Format: Lecture from 60 to 120 min.
Target audience: customer service leadership, customer service teams, sales teams.
Topics covered: Disney case of customer delight, 7 steps to customer service, customer service matrix, customer service with content and storytelling, customer service culture, conflict resolution and anticipation, exceeding expectations, humanizing relationships, learning to "say no", secrets to delight, purpose, focus on results.
There is no limit on participants.
Offered in Portuguese and English.
Biggest and most in-depth Disney experience in Brazil.
Turn your customers into true fans!
Disney-inspired lectures are based on Leandro Waldvogel’s two decades of extensive involvement with the company – as an employee, consultant and scholar – to bring to the Brazilian market a unique and in-depth view of the practices and strategies that make Disney a world reference in excellent customer service for internal and external customers. Our lectures are both motivational and packed with content and tools that can be used in the daily lives of all professionals, and teach how Disney puts a smile on the faces of all its customers and employees, its “cast”!
Customer Delight: Disney's Secrets to Delighting Customers.
Delighting the Internal Customer: Disney's secrets to delighting the internal customer – how leaders and managers can create a culture of service excellence.

STORYTELLING: YOUR POWER IS IN YOUR STORY
X-RAY
Format: Lecture from 60 to 120 min.
Target audience: leadership, sales, marketing, communication, human resources, legal, institutional relations teams.
Topics covered: persuasion, communication, personal power, opportunity generation, influence, creativity, strategic thinking, stories, content creation, understanding audiences, insights, sales (of ideas, products, services), leadership.
There is no limit on participants.
Offered in Portuguese and English.
Rated 9.6/10 at CBTD (Santos, Brazil) and 4.8/5 at the American Keynotes Congress (Austin, Texas).
You may be a leader who needs to motivate your team to adopt a new idea. You may be a salesperson who needs to show your customers the usefulness and benefits of your product or service. It all starts with good storytelling! And the better your story, the greater your chances of success! “Your Power is in Your Story” is a highly inspirational and motivating talk that leaves a very important and useful impression on the thousands of people who have already watched it. Recognized in Brazil and the United States for its originality, high energy and great contribution to achieving results, the talk is highly customizable and ideal for your leadership and sales event and for moments of change and cultural transformation.

CHOOSING THE DIFFICULT: HOW TO MOTIVATE YOUR TEAMS TO ACHIEVE EXTRAORDINARY RESULTS AND HAVE A FULLER AND HAPPIER LIFE
X-RAY
Format: 60 min motivational talk.
Target audience: corporate, institutional, results and leadership events.
Topics covered: success, comfort zone, risk, personal fulfillment, results, purpose, happiness, motivation, entrepreneurship.
There is no limit on participants.
Offered in Portuguese and English.
Highest rated international lecture at the "Valley Ideas Marathon" in San Francisco California (2017).
“Choosing the Difficult” is a lecture that has been immensely successful due to its impact on the personal and professional lives of everyone who attends it. The most successful individuals are not very different from everyone else. What leads them to success and the realization of their dreams is the conscious choice of challenge, of risk, of doing the difficult thing. The most important achievements in our lives require “choosing the difficult thing”, they require choosing the challenge of leaving our comfort zone and doing what will truly lead us to success and happiness, to reflect on our goals and take control of our own lives. Show your teams how to break out of the dangerous comfort zone and launch themselves into much higher flights that truly lead to extraordinary results.
.jpg)
Leandro Waldvogel is a highly sought-after speaker in Brazil, the United States, Portugal, and the United Kingdom. His lectures have received the highest ratings in large companies and at some of the largest training and development events in the Brazilian and American markets. In an objective and entertaining manner, but always delivering relevant and current content, Leandro has stood out with all types of audiences speaking about leadership, results, sales, and customer service.
Leandro Waldvogel's lectures are highly motivational and inspiring because they truly offer content that can contribute to deep reflection and transform people's lives.
We deliver fully customized lectures created for your organization.
.jpg)
OUR MAIN TALKS
"Customer Delight - The Disney Inspiration": With Leandro Waldvogel's extensive experience with Disney, unique in the Brazilian market, we offer motivational lectures that inspire the creation of a culture of excellence in service in any company. This lecture can be customized for customer service, sales, leadership, back office teams, and the entire organization.
"In Every Story, Your Story": The highly motivational talk that inspires and empowers all types of audiences.
"Your Power Is in Your Story": The extraordinary power of Storytelling applied effectively and transformatively in customized lectures for sales, leadership, change and personal growth.
"The 'Present' of Work": Are you ready for a world where “direct to consumer” is the new reality of the job market where we will all be content?
"The Difficult Choice"
"Strategies for Developing Presentations with Storytelling"
Lectures

Lecture with Leandro Waldvogel - Artificial Intelligence and the New Work
Lecture: AI and Human Intelligence: The New Equation for Creativity and Leadership at Work
How to transform Human-Machine collaboration into your greatest competitive advantage.
Enough with the fussing . Artificial Intelligence is no longer a passing fad or something in the distant future. It is already here, redefining roles, processes and the very concept of value in work. To resist is to lose relevance.
The real question is: is your team prepared to lead in this new reality or will it lead them?
AI has not come to steal your space, but to expand your capabilities . The professional (and the company) that masters the art of collaborating with this new intelligence will not only survive, but will thrive, conquering territories of innovation and efficiency previously unimaginable.
This is not a battle, but a synergy that can be very powerful. The key is to combine the analytical and processing capabilities of AI with the deep curiosity, critical thinking, and creative and emotional intelligence that only humans possess.
But how do you do this in practice? The secret lies in mastering the art of asking the right questions . In a world where answers are machine-generated commodities, the ability to formulate the perfect prompt—the powerful question—becomes the new superpower.
Those who ask good questions get the best out of AI. Those who collaborate well innovate. And those who innovate and collaborate lead.
What your team will take away from this talk :
Leandro Waldvogel, a storytelling and human performance expert, will guide your team through a journey of discovery and action. By the end, they will be able to:
Demystify AI and Act Now : They will understand the real and immediate impact of AI on their roles (without hype or unfounded fears) and what they need to do today to adapt and add unique value.
Problem Solved: Combats paralysis caused by fear or ignorance, promotes proactive action.
Turning Curiosity into Tangible Innovation : Learn how to use guided curiosity as a tool to identify relevant problems and collaborate with AI to generate truly creative and effective solutions.
Problem Solving: Increases the team's capacity for innovation, improves the resolution of complex problems.
Master the "Superpower" of Smart Questions (Prompting) : You will discover practical techniques for formulating questions (prompts) that extract the maximum potential from AI tools, optimizing time, quality and results.
Problem It Solves: Increases productivity, improves the quality of AI-assisted work, develops an essential skill of the future.
Using Storytelling to Lead in the Age of AI : Learn how to apply storytelling principles to communicate complex ideas clearly, engage teams in human-AI collaboration, and present the value of their work in an impactful way.
Problem it Solves: Improves internal and external communication, facilitates the adoption of new technologies, strengthens leadership.